Best Western Plus Yakima Hotel

Some parts shine, others fall flat

The breakfast spread was plentiful and delicious! The hotel was clean.

Customer service was inconsistent, with some disinterested front desk staff that left a sour note .

I got to the airport within 15 minutes' drive.

The continental breakfast is a feast.

Pet-friendly accommodations, large in-room refrigerators, diverse breakfast options

Inconsistent hot water access is quite frustrating!!! Plus, the location feels unsafe due to nearby homeless encampments, which might make exploring the area less appealing!!! Consider improving maintenance for better guest satisfaction!!!

Top-notch and pet-friendly room, we spent time lovely. The bathroom was fairly clean, that's important. Comfortable and easy location to get in & out to explore the area, we appreciated it.

This is a nice hotel. The staff were attentive and friendly, particular Misty the breakfast room attendant. She worked hard, showed initiative as she looked ahead to what would soon be needed and she quickly cleared tables as needed. She put a positive finishing touch on our stay.

The generous breakfast selection and comfortable amenities made my mornings good. The sofa bed could use some improvement, as it felt a bit uncomfortable for my child. A great place for families traveling.

nice motel, very good breakfast

location in more undesirable location in yakima

The room equipment was modern and tasteful. The bed was very comfortable and we recommend the Gasperetti Gourmet Restaurant, which is within walking distance.

The breakfast was rather moderate. The city is not particularly worth seeing.

Great breakfast and clean rooms

The room was spacious, clean, and very comfortable. The staff was great. It would be better if the pool area had clearer water for a more inviting experience.

We enjoyed the friendly staff, the really nice room, comfy bed, dorm size fridge that fits normal size bottles, clean everything including bathroom. While we didn't use the pool it looked beautiful! Breakfast was more than just continental and included nice warm choices! I stayed at a different chain in July and while their staff was nice, the facility was scary icky and it cost as much as our stay with you. Your facility is NOT scary or icky! We were pleased from the moment we walked through your doors. Overall great time. Thank you!

The location is perfect for easy access to freeway/highways and the Harley shop but that area of town just isn't ideal. Born and raised in Yakima so I understand and don't judge. The facility itself was great!

Staff was courteous and allowed us an early check-in.

Our room was dark, dated and in desparate need of an upgrade. It was not a good value for price paid.

The hotel was clean, cute, and provided easy accessibility for seniors. I appreciated the friendly atmosphere and the spacious breakfast area, convenient for us to enjoy our meals together.

Hot water availability could be improved.

The staff was so polite and the room was clean.

The pool was under contruction and that was the main reason we rented the room was to use the 24 hr pool

It is located close to freeways. Better price than the other Best Western in Union Gap.

Construction crew working throughout building doing renovations in some rooms while other rooms occupied. Very loud. Very hard beds with hard polyester pillows...our room faced loud and busy street. Not a very comfortable stay to say the least. Never again.